Privacy Policy

What we collect

When you register and play we may hold your name, date of birth, address and contact details, your login details, settings and transaction history, payment and card details, your bets and game sessions, your device, IP address and location, and the ID and address documents needed for our checks. Messages you send to our team are kept as well.

Why we use it

We use your data to open and run your account, to handle deposits and withdrawals safely, to keep our games fair and our platform secure, to stop fraud and misuse, and to meet the gambling and anti-money-laundering rules that apply to us. We also use it to tell you about your account, updates and, with your permission, our offers.

Who sees it

Data may go to payment providers and to the partners who help us run the casino, and to legal or regulatory authorities when the law requires it. When data leaves your region we protect it with standard contractual clauses or similar safeguards.

How long we keep it

We keep personal data only as long as we need it. Some financial and identity records are kept for at least five years because of anti-money-laundering rules, and are then deleted or made anonymous.

Keeping it safe

Encryption, access controls and monitoring protect your data, and only approved staff and partners can see it.

Your rights

You can ask to see the data we hold about you, to correct it, to delete it or limit its use, to object to how it is used, to receive it in a portable format and to withdraw your consent. Send your request to [email protected], and we may first confirm that it is really you.

Age

Our services are for adults aged 18 and over. If we find out that we hold data about someone younger, we delete it straight away.